Testimonials:

Joseph H. Berk

"Everything was well-explained and organized. All topics have applicability in the job. Great topics for problem solving and quality improvement.”

"Course materials handed out are great!"

"The instructor was good. He had us alert and hypnotized. In my opinion, he was great."

"I learned more about failure analysis from you than I have in my whole career."

"I liked the abundant use of specific examples illustrating the different points taught throughout the class. The examples are 'real world' and help get the point across. The program was well-structured."

"Very applicable. I will start using these methods immediately (already have). Great examples of similar situations to what we see here every day."

"Best class I've had in the three years I've been here."

"I like using examples from our company that I was familiar with."

"I respect how much you have taught me."

"He is a very funny guy and a very good instructor. I would take a class with him again.”

"The examples given in the text and class help drive the concepts home. Good job."

"The class was very straightforward. Easy to understand. Got to the point."

"The format and sequence were excellent. All essays were dynamic and not boring."

"The program is very active, intense and it covers a lot. The manual is excellent."

"All the materials were interesting and applicable to our industry environment."

"Excellent class. I could tell that you had a lot of practical hands-on background and experience."